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Locking up Web sites on .bank, .nyc or .hotel to prevent fraudulent use could cost companies millions

Worried about having to shell out millions of dollars to protect their brands, several major companies are protesting the launch of a slew of new top-level domains -- the suffixes like ".com" that appear at the end of Web-site names.

Verizon Communications, Marriott International and New York Life Insurance are among the companies arguing that the new domains could open the floodgates to Internet fraud and drastically increase their costs of doing business online. The companies also say there couldn't be a worse time than a down economy to saddle them with the added expense.

The Internet Corporation for Assigned Names and Numbers, or ICANN, the organization that oversees the Internet, plans to start selling the rights to an unlimited number of top-level domains next year.

These domains are likely to take their names from popular subjects, types of businesses, geographic locations or even brand names, such as .bank, .hotel, .nyc or .verizon.

Companies fear that if they don't register their trademarks at the new domains, their brand names could be hijacked, leading to mistrust of their brands, as well as Internet scams.

"Companies are in a difficult position. In one sense, they may feel compelled to register their crown jewels in all these locations because if they don't, an infringer will come along and you will have to deal with the consequences. But at the same time, it's a huge waste of corporate resources," says Sarah Deutsch, vice president and associate general counsel at Verizon.

ICANN, a not-for-profit organization whose members include the registrars who operate the top-level domains, says it is accepting feedback as it rolls out the new domain names, but that the current domains are too crowded. The crowding makes it difficult for newcomers to buy a domain that suits their business.

ICANN says it plans to carefully review any organization that is applying to operate a new top-level domain. "No one is saying that there won't be challenges in this, but there are enormous innovation opportunities as well," says Paul Levins, the group's executive officer and vice president of corporate affairs.

Companies are debating whether they should buy up the rights to operate their own brand-specific domains, such as .marriott or .nylife. They also are looking at registering their trademarks for more generic domains. For example, Marriott is considering acquiring the rights to Marriott.nyc, Marriott.travel or Marriott.vacations.

"There is certainly a possibility that someone could create a site that looks like a legitimate New York Life site, then request Social Security numbers to get account information. The New York Life brand would suffer if any scheme like that were successful, and consumers would suffer, too," says Ken Hittel, vice president of New York Life's corporate Internet department.


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