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GULLIXSON: Our new self-service lives

Among working moms, Yahoo's CEO and attention-magnet Marissa Mayer scored high on the grouch meter last week for pulling the plug on telecommuting at the Sunnyvale-based company.

"Some of the best decisions and insights come from hallway and cafeteria discussions, meeting new people and impromptu team meetings," noted a leaked company memo. "Speed and quality are often sacrificed when we work from home. We need to be one Yahoo!, and that starts with being physically together."

Speed and quality. That seems to be the slogan for this new post-Great Recession era where employers are far more interested in productivity than workplace flexibility.

At the same time, we all shouldn't be too hard on Mayer as she has the challenging task of making the company's less-than-yahooing investors happy, and there are no doubt some real accountability issues when employees are allowed to work in their pajamas.

The fact is I'm not too worried about Mayer or anybody else in Silicon Valley, whether they're working in cubicles or terry-cloth robes. Those who work for companies that supply free food and smartphones will find a way to muddle through, I imagine.

It's the sudden workplace changes for those at the other end of the employment food chain that I'm more concerned about these days. Such as the people who handle our food.

Recently, I walked into a local Safeway to find that two of the checkout stands had been ripped out and replaced with several banks of self-service stations.

Given that I'm predisposed to avoid those things unless all of the other lines in the store resemble those for a newly released iPhone, my reaction was not favorable.

How many checkers lost their jobs because of this?

Then one day, I was picking up bagels and bananas for a sunrise meeting and found I had no choice. No humans were at their post. Then my worst fears were realized when moments later I found myself stuck, trying to explain to a bar code scanner how many bagels I was buying.


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