Help for troubled teens, from one who's been there

  • Lisa Fatu, teen outreach coordinator with Social Advocates for Youth, in the Sponge Bob room at the Dr. James E. Coffee House Teen Shelter. The center offers meals and a place to stay for teens.

Wise, always available, tough yet loving,<NO1><NO> funny, pretty much impossible to fool — Lisa Fatu puts her considerable maternal assets to work mothering invisible teens.

"I'm used to the 3 o'clock <NO1><NO>(morning) phone calls," said the Santa Rosa native and former hardcore problem child. At 29, she's a crisis-time surrogate mom to kids who vanish from home or had no home to begin with or were kicked onto the street by their parents.

"They're thrown away," Fatu said at her own home-away-from-home, the James E. Coffee House teen shelter in Santa Rosa run by Social Advocates for Youth.

"We had a kid just left on the doorstep," she said. She pondered a moment and came up with three cases of teen abandonment in just the past four months or so. "That's a lot of cases," she said.

The Coffee House had a different name when Fatu took shelter there as a drugged-up and combative kid of 15. <NO1><NO>Now her job at the 365-days-a-year shelter boils down to this: "To listen and to be there," she said.

Many of the teens who show up and often <NO1><NO>defy her and <NO1><NO>other staffers to care about them <NO1><NO>have been physically, sexually and/or emotionally abused. Some are on drugs, some prostitute themselves, some are clean-cut and studious but live under bridges.

"I don't find anything too shocking anymore," Fatu said. Though no longer shocked <NO1><NO>by <NO1><NO>the horrors borne by some <NO1><NO>children barely in their teens, <NO1><NO>she swears she'll find new work if she ever quits believing she can help them to restore their lives.

Fatu regularly witnesses success stories. <NO1><NO>Some of the 12- to 17-year-olds who appear at the Coffee House when they bottom out accept counseling and other services, pull themselves back up, heal, perhaps make peace with their parents and ascend on a better path.

Often they'll return to hug Fatu, thank her and tell her their good news: They've finished high school, or maybe college. They're working a good job or getting married, or they're about to have a child.

"That's my reward," Fatu said.

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