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SRJC's online registration system swamped with too many class seekers

Registration for the fall semester at Santa Rosa Junior College was halted Wednesday for about three hours when the online system was overwhelmed by the number of students logging on and then the Santa Rosa campus experienced a power outage.

Everything was back to normal shortly after 11 a.m., said Scott Conrad, director of information technology.

Priority registration began on Monday, with 6,500 students successfully registering for classes.

But on Wednesday beginning at 6 a.m., there were 10,000 log-in attempts by about 4,100 students trying to sign up simultaneously. However, the software system for registration was designed for 2,000, Conrad said.

When students tried to complete their registration and check out, the process froze. Conrad said he had programmers rewrite the software and the registration system was working properly by 9 a.m.

Problems occurred again at 11 a.m. when a PG&E power outage caused the servers to disconnect students who were logged on. Power was restored within five minutes, Conrad said.

-- Bob Norberg


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