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Five myths about Apple

<WC1>This fall, Apple chief executive Tim Cook formally apologized for the company's mistake-filled mobile map application, which became a national joke for its screwy geography. The misstep focused new attention on the legendary company and how it has fared since the death of Steve Jobs in October 2011.<WC>

<WC1>Questions abound: Will holiday shoppers fill their carts, virtual and real, with as many Apple products as last year? Is the company's future as bright as its past? Judging by its stock price of late, investors seem uncertain. Here's a look at what some are saying in the post-Jobs era and why those perceptions might need some fine-tuning:<EL2><WC>

<CF102><WC1>1. Without Jobs, Apple doesn't know how to think outside the box.

<CF101>Everyone says it: Cook is a staid, sober businessman, while his famous predecessor was a frenetic genius. To some extent, that's true. Cook has a reputation for not losing his cool; he shows his frustration through a steely, penetrating disappointment (which can be just as terrifying as anger, according to those who have watched both Cook and Jobs in action). But Apple's current chief executive is far from by-the-book. To think otherwise ignores his greatest strength.

Cook is known as a supply-chain guru, and that represents a kind of outside-the-box thinking that has as much to do with Apple's success as its innovative designs. Cook joined Apple in 1998, at the beginning of its astonishing climb. Jobs told a BusinessWeek editor in a 2004 interview, <WC>"<WC1>After Tim came on board, we basically reinvented the logistics of the PC business.<WC>"<WC1> Streamlining inventory storage doesn't have the same cachet as coming up with a sleek, simple design of the iPod, but Jobs was well aware of Cook's role in making Apple into the dynamo that nearly everyone admires.

The worry remains that, if anything, Apple is now locked in a box of its own making, since relentless innovation is now seen as a trademark characteristic of Jobs and not necessarily the company. If Apple doesn't come out with new and daring products, then it risks the perception that it's losing its edge.

Thus far, though, Cook hasn't stood still. Apple's iPad mini, for instance, is risky because it may have lower-than-average gross margins, and it could end up stealing sales from the highly popular iPad, but it certainly shows a determination not to remain rooted in what has worked before.<EL2>

<CF102>2. Apple's innovation days are numbered.

<CF101>This is related to the first myth, but with a slight difference: It deals with the perception that Apple will have trouble creating anything truly surprising. At first glance, there seems to be some validity to this misconception. But declaring that Apple has reached its innovation peak ignores the larger picture of what it's trying to accomplish with its desktop and mobile product lines.

Apple's latest operating system for mobile devices (iOS6) includes Passbook, a wallet application that's incredibly useful (it is now my default payment method at Starbucks, for instance), and plants the seeds for Apple to become a massive mobile-payment provider. Not as sexy as the iPad, but from a business standpoint, it might represent a huge leap forward. And the much-criticized Maps app, while not necessarily a move for the better in its first incarnation, nonetheless could lead to significant innovation down the road.


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