SACRAMENTO — California officials knew a computer upgrade for the state's unemployment insurance program was vulnerable to problems before it was installed.
The Sacramento Bee reports (http://bit.ly/15AK234) that officials underestimated how many unemployment claims would be affected by a glitch in the $188 million system upgrade.
The data-conversion problem eventually delayed jobless benefits for nearly 150,000 Californians.
Employment Development Department officials initially believed the problem would only affect a small number of people whose claims could be approved by hand. Emails indicate that the governor's press office directed officials to push a message that reduced federal funding was part of the problem.
The agency has apologized for the delay and says employees were working around the clock to process backlogged claims.