Sonoma gallery owner Jennifer Edwards, founder of The Passdoor, puts 25 years of business experience to work
Five years ago, Jennifer Edwards spent her lunch breaks in a Cheesecake Factory in Corte Madera, secretly planning her eventual escape from the corporate world.
She’d been stashing away every dollar she earned to launch a fine art gallery. Over a hamburger, salad and cappuccino, Edwards launched The Passdoor from her iPhone, negotiating her lease, researching local artists and buying unique art and home decor pieces from Europe.
“I started the business on my lunch breaks,” Edwards said. “I think it was two weeks before the gallery … was ready to open. I had given my notice and I left and just opened it up.”
Edwards, now 56, spent years working as a district manager for big retailers like The Gap, Pottery Barn and Victoria’s Secret. In the late 1990s, the Indiana native headed Pottery Barn’s seven-store district in Chicago, where she was responsible for $38 million in annual sales, expertly leading and grooming management teams and launching 25,000-square-foot flagship stores every four months.
By the time Edwards wanted to open a 400-square-foot gallery at The Barlow in 2014, she knew everything she needed to know to make it work.
The Passdoor quickly outgrew that spot, and last October Edwards relocated her gallery to a 2,000-square-foot space in Sonoma Plaza’s Mercato Shopping District.
When Edwards left her high-rise apartment on Lake Shore Drive in Chicago nearly 20 years ago, she moved to a country home on Trinity Road in the Mayacamas Mountains, east of Glen Ellen. Going back to Sonoma Valley felt “like coming home,” she said, and her business has thrived there.
Those who know Edwards say she has a unique blend of business savvy and creativity.
“Jennifer has equal skills on parallel tracks — a remarkable eye for artistic and creative talent and a business acumen that’s born of experience and instinct,” said Kristen Madsen, director of Creative Sonoma, a division of the Sonoma County Economic Development Board.
“That makes her uniquely equipped to run a business like The Passdoor gallery,” Madsen said.
Edwards has home decor and design in her blood. She got her first exposure to home decor and furnishing through her mother, who owned a furniture store in Evansville, Indiana.
By the age of 19, she had become a store manager of a national retailer. That led to a long career as a district manager for major retail businesses across the country.
Her experience gave Edwards the knowledge she needed to run a business, from keeping a close eye on the bottom line and controlling expenses to producing accurate profit and loss statements.
“Running a business, especially multi-store businesses, you’ve got to have a very sharp business acumen, you’ve got to be able to run numbers, you’ve got to be able to understand the bottom line and profit and loss statements,” Edwards said.
But she said the most rewarding experience during her 26 years in business management was putting together and training management teams, helping young sales associates become store managers in just a few years.
“That’s what always kept me motivated, was developing the talent and the teams,” she said.
Edwards left her job at Pottery Barn in Chicago and moved to Glen Ellen, in part to “slow down” and focus on her personal life. She said she was in her late 30s, didn’t have kids and wasn’t married. “It was like, ‘Whoa, wait a minute, something is missing,’ ” she said.