Every Monday, the phone rings off the hook at Santa Rosa Community Health’s dental clinic on North Dutton Avenue, as more than 500 people vie for an appointment — six weeks out. Outside the year-old clinic, the week starts out with a line of up to 20 people waiting for the same.
Because of a severe staff shortage, the clinic can only take between 50 and 55 new patients, most of them children and pregnant women.
“We have enough people to see. We just don’t have the staff,” said Oana Mihaltan, the dental clinic’s supervisor.
The state-of-the-art clinic, equipped with eight dental chairs, is operating at only 40 percent of capacity while it tries to recruit six dental assistants and two dentists.
Like many other health care providers in the North Bay, Santa Rosa Community Health has the funding, the facilities and the patient demand to bring on new staff. What it doesn’t have are candidates to fill those positions.
It’s a quandary that communities across California are facing, according to a new report released this week by a statewide task force that spent the past two years looking into health care staffing shortages. The report, by the California Future Health Workforce Commission, called for an investment of $3 billion over 10 years to address shortages in doctors, nurses, medical assistants, mental health care workers and home care workers.
The commission, led by Janet Napolitano, president of the University of California system, and Lloyd Dean, president and CEO of health care giant Dignity Health, included nearly two dozen prominent health, policy, workforce development and education leaders.
The report identified statewide workforce shortages in three medical areas: primary, dental and mental health care. It found that in some regions of the state, “this crisis is already at hand.”
The report pointed out that 7 million state residents, many of them minorities, live in Health Professional Shortage Areas, a federal designation for geographic areas, populations or health care facilities with a shortage of primary care, dental or mental health providers and services.
For example, in a portion of northern Sonoma County, nearly 14,000 residents in three census tracts live in an area with inadequate primary care services, according to federal data from the Health Resources & Services Administration and the U.S. Census Bureau.
In Sonoma Valley, including the communities of Boyes Hot Springs and Eldridge, some 42,000 residents in nine census tracts also live in a designated area with a shortage of primary care services. In a region that encompasses much of Santa Rosa, defined by 36 census tracts, nearly 200,000 residents live in a federally designated area with insufficient mental health care professionals, according to federal data.
The report identified 27 detailed recommendations to increase opportunities for people seeking a health care profession. They include expanding education and training while promoting greater racial and ethnic diversity in the state’s health care workforce. The report pointed out that Latinos now make up 40 percent of the state’s population but only 7 percent of physicians.
One of the report’s key recommendations was expanding the number of residency programs to create 1,900 primary care doctors and 2,200 psychiatrists by 2030. Health care experts contend that many young doctors are likely to stay in the communities where they conducted their residency programs.