It may take Santa Rosa more than two years to fully replace the water system in an area of Fountaingrove where the drinking water was contaminated by benzene following the fires last year, a timeline some residents say is unacceptable and will prevent them from rebuilding.
In the most detailed explanation yet of the unfolding water crisis, city officials outlined in a public meeting how they believe the water system serving 350 home sites in the devastated neighborhood became contaminated with a cancer-causing hydrocarbon, and just how complicated, costly and time-consuming its replacement may be.
The contamination problem has been known since November, and the city has been open in recent months that its investigation into the source was zeroing in on melting plastic pipes and other components of the water system.
But Tuesday’s joint meeting of the City Council and the Board of Public Utilities was the first time residents learned that the fix was still a long way off, likely well past the time when their insurance payments for replacement housing will run out.
Carol Ellen, 70, said she and her partner had already spent $60,000 in various architectural fees and other costs preparing to rebuild, only to learn recently from the city that it might not be possible.
“We are ready to begin building in May. Now, what do we do?” Ellen said. “Where does our water come from?”
John Stratton, a Fountaingrove resident and engineer at Keysight Technologies said he relied on the city’s earlier “worst-case scenario” that a full replacement might take a year. He moved forward with rebuilding plans, spending thousands of dollars on architectural drawings and other costs.
“We were committed to rebuild last week,” said Stratton. “What I see here today, it might be the commitment is to move out of state.”
City officials said the water-system work would have to be done while other contractors were busy rebuilding homes in the area, complicating the overhaul. But Stratton said city officials were kidding themselves.
“Based on what I’ve heard today, you’re not going to be having a whole lot of it, because people are not going to be rebuilding,” he said.
City water officials, led by Ben Horenstein, director of Santa Rosa Water, outlined in detail how the city responded to the discovery of benzene in the system, leading to an investigation that has identified where it came from and how it got into the system.
Emma Walton, a water reuse engineer, explained that benzene, a hydrocarbon and a human carcinogen typically associated with gasoline, can leach out of plastics when heated to high temperatures. She said the city undertook the investigation into the source of the benzene in a “methodical and scientific manner,” that has considered a variety of possible sources. These included whether an underground fuel tank and contaminated soil may have permeated through the plastic pipes, an idea that was rejected.
The investigation came to focus instead on the plastic components in the water delivery system itself. Samples of burned pipes and gaskets from the valves and water meters were taken and analyzed by a forensic chemist. Tests that showed that when burned materials were soaked in clean water, the water came away contaminated with benzene and other hydrocarbons.